Posted on 2021-02-23, 08:47 PMYesterday I used the Essence for a song, it was perfect. Tonight I turn it on and every sound is distorted! I did some tests: changed cables, changed speakers, changed outputs, even did the reset and the Dac thing from the menu, nothing. The sound is always distorted even if there are no effects involved.
Is my unit defective? In that case I will contact the seller as it is still under warranty... I really have no clues.
Posted on 2021-02-24, 03:20 PMWe answered to your email for your issue.
Things to check before anything else:
- In Global > Audio, check that the outputs does not hit 0dB. It's easy to do so with the huge polyphony, if that happens simply lower the Digital Gain setting in Global > Audio > Options
- Check in Voice mode that an empty voice sounds like it should (clean sine wave)