Posted on 2020-07-07, 07:45 PMI use an Arturia Keystep to control the EssenceFM, if I connect it to the USB connector on the front panel, there are constantly notes that remain sustain and I have to press the Panic button every time, I always turn it on with the Keystep connected as you describe. On the other hand, if I connect it through the rear Midi Din connector, it works perfectly.
I suppose you can solve it in next updates
Best from Bcn and MY congratulations for this amazing Synth...I’ m in love!
Posted on 2020-07-08, 01:13 AMHi
Thank you for your message!
Which firmware version do you have ? (you can check by going into Global > System)
Posted on 2020-07-08, 10:25 AMThe last, 1.3
Posted on 2020-07-08, 11:21 AMThe last one is version 2 you can find it on this website by going into Support, then click on Firmwares
and follow the instructions.
That version improves USB-Host compatibility, I'm 100% sure that will fix your problems ;)
Posted on 2020-07-10, 10:13 PMDownloaded and installed OS 2 without problems. The problem persist.
Posted on 2020-07-11, 11:27 AMWe're also using a Keystep connected via USB without any problems so this is weird.
Have you tried a minimal use case: only the Keystep connected and the audio output, only playing a single patch or voice without doing any manipulation on screen.
Also ensure your Keystep has the latest firmware: https://www.arturia.com/products/keystep/resources
Arturia fixed a USB problem that impacted some devices including ours:
USB packets now properly sent, solves the connection to a USB host such as the FH-2
Posted on 2020-07-16, 06:26 PMYeah!
I updated Keystep last Os and now works perfect.
Thanks a lot.